Privacy Policy
We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, and safeguard your data.
Last Updated
December 15, 2024
1. Information We Collect
Personal Information
We collect personal information that you provide directly to us, including:
- Full name, date of birth, and passport information
- Contact information (email, phone, address)
- Travel preferences and requirements
- Payment and billing information
- Medical information and vaccination records
Automatically Collected Information
When you visit our website or use our services, we may automatically collect:
- Device information and IP address
- Browser type and version
- Pages visited and time spent on our website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect for the following purposes:
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, such as airlines, hotels, and visa processing agencies.
Legal Requirements
We may disclose information when required by law, court order, or government regulation, or to protect our rights and safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
Important Note
We require all third-party service providers to maintain the same level of privacy protection as we do and to use your information only for the specified purposes.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures
- • SSL encryption for data transmission
- • Secure data storage and access controls
- • Regular security audits and updates
- • Employee training on data protection
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
5. Your Rights and Choices
You have the following rights regarding your personal information:
To exercise any of these rights, please contact us using the information provided at the end of this policy.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and provide personalized services.
Types of Cookies We Use
- Essential cookies for website functionality
- Analytics cookies to understand website usage
- Marketing cookies for personalized content
Managing Cookies
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.
7. International Data Transfers
Your personal information may be transferred to and processed in countries other than your country of residence, including Saudi Arabia for visa processing and travel arrangements.
We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Phone
+92 300 1234567
privacy@hadiahajj.com
Data Protection Officer: For privacy-related inquiries, please email us at privacy@hadiahajj.com or call our dedicated privacy hotline.